Comments on: “Are we are falling out of love with IKEA?”

By: John Nichols

John Nichols — Sat, 22 Oct 2011 11:34:36 +0000

p.s. if any of you IKEA haters live in Bristol I am more than happy to show you the IKEA way in shopping (if I can convince my Dad I can convince anyone!).

By: John Nichols

John Nichols — Sat, 22 Oct 2011 11:33:31 +0000

I can’t believe what I am reading. I have been loyal to IKEA. I agree that some of the items they sell will not last but that is reflected in the price. If you want good quality, pay for it. They have some very good furniture in their stores. There is also method to their madness with the “one way system”- it follows the catalogue! As for comments that Inva Kamprad is greedy I don’t think you could be more wrong. Inva is the king of thrifty. He does not believe in waste. He does not agree with spending money where there is no need for improvement. Inva is a true businessman and to say he is not shows a complete lack of understanding of the man.

If you don’t like the credit card charge then pay with a debit card or cash, all stores have a cash machine outside them. I agree the delivery may be poor but if you look at the history of IKEA this has been put in place by an outside company as IKEA was first designed as self-serve.

I find it funny that no-one (yet) has complained about the food. IKEA lives on its stomach. Where else can you get food this cheap? What I find annoying is that IKEA uses the self clear technique to keep down prices where as other more expensive restaurants ask you to do it whilst charging you extortionate prices.

Before you slate the store and the way it is run, remember it is a Swedish store its roots are not UK based and the culture is completely different.

By: kathryn

kathryn — Wed, 17 Feb 2010 16:36:59 +0000

It’s true, their customer service is non existent and they use delaying tactics to fob off anyone who persists in complaining about shoddy service or poor quality products. I’ve been a loyal IKEA shopper for many years but this is the first and last time I’ll ever buy a home delivery sofa – delivery was delayed, they failed to do what they promised when it arrived (we were assured it would be unpacked and built for us) and the cushions dont match! Trying to get any kind of a response from customer service they totally ignore you and then pretend theyve been writing to the wrong address by accident (oops). I’m sick of it and want my money back

By: The Shame of Budget Furniture Shopping | No-Kill Finance

The Shame of Budget Furniture Shopping | No-Kill Finance — Mon, 18 Jan 2010 01:05:43 +0000

[...] to. And, as we have both noticed and many of our friends have agreed in recent conversations, Ikea just isn’t the bargain it used to be, given the shoddy and uncomfortable nature of their [...]

By: admin

admin — Tue, 01 Dec 2009 19:37:54 +0000

Wow – it looks like I’m in good company then!

- Miss T.

By: Make do mum

Make do mum — Mon, 30 Nov 2009 10:12:03 +0000

I visit Ikea regularly as I live close by and it is child-friendly (sometimes I think too child-friendly as some people use it like a creche!) I really like their kids products and lighting but I wouldn’t buy the furniture. I prefer something that I know will last.

By: Claire

Claire — Mon, 30 Nov 2009 09:38:53 +0000

In 10 years of being with my husband we have only ever had one fight… in Ikea. It’s a truly hideous place to shop! The customer service does improve if you are pregnant, (not necessarily a reason to get pregnant).

By: Abigail

Abigail — Mon, 30 Nov 2009 06:52:16 +0000

Frankly, I was never that in love with Ikea. All the students around me were. And I think modular stuff looks neat, but for my own living space I tend to favor more classic lines and darker wood.

That said, I’ve known a lot of people with Ikea furniture that lasted quite awhile. I inherited an Ikea desk that was a few years old and it lasted me a couple of years — and then only because I was moving and decided I didn’t need a desk.

I will say that I don’t love the prices. The smaller stuff is amazingly cheap — like decorative bowls or the drinking glasses we bought for our wedding. (It was the same price as renting some.) But the furniture always seems a little pricey to me, especially since you have to put it together yourself.

Mostly, though, what drives me away from Ikea is the dazed feeling I have when I leave. There is so much ground to cover and so many displays — so much stuff to see — that I get discombobulated. I leave feeling overwhelmed and kind of dazed.

By: Sally M

Sally M — Mon, 30 Nov 2009 00:52:56 +0000

I LOVE shopping.
I HATE IKEA !!!!

I have never actually understood why it is so popular. It is a stressful place to shop!

Our living room table is from IKEA (I rent I didn’t buy it), my housemate had to replace it when he got drunk and stupid and destroyed it, it wasn’t hard to destroy, it looks like it is made of wood but it is actually hollow and filled with some corrugated cardboard stuff.